We're always on. From Monday to Sunday, all year round. Our hours reflect your stores opening times as we rely on your store being open to pick up orders.
After your £50 free credit, you'll need to add funds to your account when the balance runs low. Fees will be deducted upon completion of a delivery or return.
We're designed to complement your current options; we excel with intra-city orders whereas others may be more suited for cross-country or international orders.
We currently don't have a feature in the retailer portal to withdraw funds — just get in touch and we'll help you out.
We charge 5% of the order value, or £2 (whichever is greater), to keep our platform up and running! It's a sweet little thank you for help closing a sale.
Currently, we do not allow the delivery location to be changed for security reasons.