Retail Partner FAQs.
What happens if one of my customers miss their delivery?
Your customers are in control, they tell us when to deliver, preventing any missed deliveries. We've got their back!
Do you offer volume-based pricing?
We look at volumes and average order values on a case-by-case basis to better serve the needs of your business, please contact us to discuss a suitable plan.
How do my customers schedule a delivery day/time?
Upon order completion, they will be asked to log in to their order feed to schedule a delivery day and time.
How do you ensure that deliveries aren't inconveniencing our customers?
By giving the consumer the control, it's completely up to them — not us. Plus, all deliveries are trackable and we're super easy to contact.
Does your pricing include taxes (VAT)?
Our pricing is exclusive of any taxes. We will add taxes specific to your jurisdiction when taking payment.
What do I need for an account?
An e-commerce platform and inventory management system that supports plugins or API integrations, plus a physical location to collect items from.