Retail Partner FAQs.
How quick can consumers receive their order?
Once an order is ready to be collected, our Fleet Partners can deliver in as little as 60 minutes — sometimes faster.
How does billing work?
On our Pay-As-You-Deliver Plan, your saved payment method will be billed once a week for the previous weeks worth of deliveries. Custom plans can be tailored to suit your billing needs.
Does Carryr's delivery option replace any of my current options?
We're designed to complement your current options; we excel with intra-city speed and convenience whereas others may be more suited for more rural or international orders.
What happens if one of my customers miss their delivery?
Your customers are in control, they tell us when to deliver, preventing any missed deliveries. We've got their back!
What do I need for an account?
An e-commerce platform and inventory management system that supports plugins or API integrations, plus a physical location to collect items from.
Can my customers change their delivery location?
Currently, we do not allow the delivery location to be changed for security reasons.
