Retail Partner FAQs.
Can I withdraw my funds?
We currently don't have a feature in the retailer portal to withdraw funds — just get in touch and we'll help you out.
Do I need an account manager?
Nope. We've built our Retailer Portal to be easy to use with all of the features you need to help everything run smoothly for your business.
How does payment work?
After your £50 free credit, you'll need to add funds to your account when the balance runs low. Fees will be deducted upon completion of a delivery or return.
Is this just a same-day delivery option?
No, it's more than that. Customers have the full flexibility to have their order delivered in as little as 60 minutes, any selected time throughout the day or even delay the delivery for another day with a specific time scheduled, likewise for items to be returned — all in one simple, yet powerful, delivery option.
Does Carryr's "FashionFlex" delivery option replace any of my current options?
We're designed to complement your current options; we excel with intra-city orders whereas others may be more suited for cross-country or international orders.
Can this be used for online-only retailers?
Yes, only if the stock is accessible within our service areas.